Refer a Friend: €5 Free Bet per Friend

Players can set deposit limits (daily/weekly/monthly), wagering limits, and automatic withdrawal thresholds. Reductions take effect immediately. Self-exclusion available from 24 hours to permanent (minimum 1 year).

60-day period to submit documents (ID, proof of address less than 3 months, bank account details). Account remains playable during provisional status, though withdrawals are blocked until verification is complete.

Player account balances are guaranteed by a trust account (fiducie) covering available player assets, providing security for player funds.

Players receive one free withdrawal per week (7 consecutive days), reducing transaction costs for regular players.

Clear explanation of anti-fraud measures and penalties (10% fees capped at €100 for most violations), providing predictability for players.

Provisional accounts (first 60 days) cannot withdraw any funds. If documents not submitted within 30 days, account is deactivated. After 60 days without documents, account is permanently closed and funds blocked for 6 years with €5 management fee.

Maximum payout is €2,500 per single bet and €5,000 per accumulator bet per player. These are very low limits compared to industry standards.

5% fee on additional withdrawals within same week. 10% fee on withdrawals without placing bets. Minimum withdrawal €10. 10% fee (minimum €8) for rejected bank transfers due to outdated bank details.

10% penalty (up to €100) for re-registration during self-exclusion. 10% management fee for closing account without updated bank details. All bets cancelled if account reopened fraudulently during self-exclusion with only deposits refunded minus 10% penalty.

Operator can suspend account indefinitely during investigations without clear timeframes. Can request extensive additional documents (bank statements, income proof, payment card copies) at any time. Account functionality completely blocked during investigation.

Withdrawals only to French bank accounts or EEA accounts with specific tax agreements. Only one payment account allowed per player. Deposits must come from payment methods in player's name or co-ownership only.

Any increase to deposit or wagering limits requires a 48-hour waiting period, though decreases are immediate. Minimum 3-day waiting period mentioned elsewhere in document.