Multiboost Sports Betting

Offers self-exclusion (autoexclusión) with multiple periods, self-prohibition via RGIAJ registration, deposit/loss/session limits, reality checks, and test for addictive behavior prevention. Self-exclusion takes effect within 48 hours.

Once all documentation is verified, the operator must order fund transfers within a maximum of 24 working hours. No additional costs for withdrawals.

Complaints must be resolved within 1 month. If unresolved, players can escalate to DGOJ within 2 months. Also adheres to CONFIANZA ONLINE and EU ODR platform for alternative dispute resolution.

No promotional or marketing communications are sent during self-exclusion, self-prohibition, or when risky behavior is detected (starting from 00:00 of the second day after detection).

Players with intensive gambling behavior receive monthly summaries including: number of platform accesses, deposits, payment methods used, account movement history, spending balance, and deposit limit modifications.

Until documentary verification is completed, the account has a maximum joint deposit limit of €150 and players cannot withdraw any winnings regardless of amount or nature.

For non-residents, if identity verification cannot be completed within 1 month, the account is cancelled. The operator will NOT pay any prizes generated during this period, only refunding deposited amounts.

The operator can suspend accounts and retain winnings for vague reasons including 'systematic betting at maximum amounts', 'betting at odds outside market averages', or betting exceeding 500% of historical average on events later deemed suspicious.

After 2 years of inactivity (no deposits or bets), accounts are charged €5 or 5% of balance monthly until balance reaches zero or account is reactivated.

Players cannot request new deposit limit modifications for 3 months after the last change. Additionally, no personalized promotions for 30 days after new economic limits take effect.