Welcome Bonus - Sports Betting Free Bet

Players can set deposit limits (daily/weekly/monthly), loss limits, session time limits, and self-exclusion options. Deposit limit requests take effect immediately. Self-exclusion for indefinite periods available with 30-day cooling period for revocation.

Transparent KYC requirements listed: color copy of both sides of ID/Passport, proof of payment method ownership, bank account proof with name and IBAN. Documents can be uploaded via 'My Account' > 'Profile' > 'Identification Documents'.

Minimum stake per bet is only €0.10, making the platform accessible for casual players and those wanting to bet small amounts.

Account closure and fund transfers must be completed within maximum 48 hours. Same timeframe applies to balance transfers after account cancellation.

Only one active account allowed per customer. Strong anti-money laundering compliance. Clear procedures for suspicious activity reporting to SRIJ and authorities.

Accounts with €10,000+ activity in 9 months (50%+ on odds ≤1.50) limited to €50 max bet for 9 months, max €500 total on odds ≤1.50. Accounts with €50,000+ in 1 month (80%+ pre-match singles) get same limits. SuperOdds users with €5,000+ in 3 months limited to €50 per bet, €500 total.

Kaizen can suspend accounts as precautionary measure when 'obvious reasons' exist for problematic gambling, even after providing responsible gambling information. Player may not have explicitly requested suspension.

Account can be suspended and balance frozen for various reasons including: unverified payment method ownership, irregular payment activity, late discovery of prohibited professions, lack of cooperation with AML checks, third-party registration claims. Funds held until authorities decide.

Bonus abuse includes violating any T&C, opening multiple accounts, or being part of a 'group'. Kaizen can withdraw bonus, all winnings from bonus, revoke offers, block products, and exclude from future promotions. Definition is vague and gives operator wide discretion.

Kaizen reserves right to retain and remove bonuses not used within 6 months from grant date. No proactive notification mentioned before expiration.

Bets settled via Cash Out do not count toward wagering requirements for any bonus/promotion. Bonuses from other offers not applied when using Cash Out. This significantly limits bonus utility.

Accounts not accessed for 24 months are suspended. SRIJ notified. While withdrawals allowed during suspension, reactivation process not clearly explained. After 2 years of suspension, account can be cancelled.